General Terms and Conditions –
These terms and conditions apply to Services provided by Aiuto Consulting Pvt. Ltd. GF 8 & 9, Moti Ram Road, Ram Nagar, Sahadara, Delhi – 110032
You may contact us on email@example.com and/or +91 – 7003415634.
These terms and conditions are in addition to the Website Disclaimer and apply to the sale of any Online Course and/or Taught Course. Please read these terms and conditions carefully before purchasing an Online Course and/or Taught Course and print off a copy for your records.
If there is any conflict between our Website Disclaimer, these terms and conditions and any Course Specific Terms and Conditions which might apply to a specific Online Course or Taught Course then the conflict shall be resolved by applying the following order of priority:
- Course Specific Terms and Conditions;
- These Standard Terms for the Purchase of Online and Taught Courses;
- Website Disclaimer.
For purchases via our website, by clicking on the “Accept” button or making the payment, you agree to the terms of this agreement which will bind you. If you do not agree to these terms and conditions you must cease to continue to purchase any Services from us.
“Confidential Information” means information provided by one party to the other in written, graphic, recorded, machine readable or other form concerning the business, clients, suppliers, finances and other areas of the other party’s business or products, including, without limitation, the Course Materials, but does not include information in the public domain other than through the default of the party disclosing the information, information required to be disclosed by any court or regulatory authority, or any information already in the possession or control of the disclosing party.
“Course Materials” means the information provided by Aiuto to accompany a course provided as part of the Services in hard copy or electronic form.
“Fees” means the fees paid by you to Aiuto for the Services.
“Intellectual Property Rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, designs and registered designs, trademarks, rights in or relating to Confidential Information and other intellectual property rights (registered or unregistered) throughout the world.
“Online Course” means the delivery by us of an online course pursuant to which you learn course materials remotely or with help of instructor.
“Services” means the provision of the Online Course and/or the Taught Course and/or the Course Materials together with such other services as agreed from time to time and purchased by you through the Website or by telephone.
“Taught Course” means a course taught by us in a classroom setting to which you attend in person.
“Website” means www.aiutoconsulting.in
“You” means the individual purchasing the Services.
2. The Services
A description of the Services together with the dates on which the Services will begin are available on our Website or can get the information by telephone or by visiting our center. We will provide the Services with reasonable care and skill in accordance with the description.
We reserve the right to vary or withdraw any of the Services described on the Website without notice.
We expect you to confirm that the Services you are purchasing will meet your needs. We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the Services.
In order to purchase any of the Services on-line you must register yourself with us.
To purchase a Service over the telephone please call +91 – 7003415634 or +91 – 3325734032. You do not need to have registered for an account with us to purchase any of the Services over the telephone. You must, however, register for an account with us to access your course on-line.
When you place an order for a Service via the Website, or telephone you are offering to purchase the Services on these terms and conditions. Aiuto reserves the right to cancel or decline your order or any part of your order at any time until it has been confirmed in accordance with clause below.
Following receipt by us of your order for Services via the Website or on the telephone we will contact you confirming receipt of your order.
A legally binding agreement between us and you shall come into existence when we have:
(a) accepted your offer to purchase Services from us by sending you an email confirming the purchase; and
(b) received payment of the relevant Fees from you in accordance with clause 5 below.
Where your order consists of multiple Online Courses or multiple Taught Courses, each individual course will be treated by us as a separate offer to purchase. Acceptance of your offer to buy one or more courses will not be acceptance by us of your offer to purchase any other courses which make up your order.
Aiuto does not and is not responsible for booking any examination with any professional body or examination board. It is your responsibility to ensure that you book prior to the relevant closing date any exam necessary that you wish to take and which may or may not be associated with the subject matter of the Services provided to you by Aiuto.
4. Cancellation and Refund
Refund Online Training
One must raise a cancellation request within 7 days after purchasing the course, then the 75% of the fees paid by the candidate shall be refunded. However no refund will be provided if you raise a request after 7 days of the admission.
Refund Classroom Training
Aiuto reserves the right to postpone/cancel an event or class or change the location and time of the event or class due to insufficient enrollments, instructor illness.
In case Aiuto cancels an event or a session, 100% refund will be paid to the candidate.
If a cancellation is initiated by the candidate before starting the batch, 75 % of the total fees paid by the candidate will be refunded however no refund will be provided once the batch is started.
Note: All the refunds will be processed within 10 working days after refund request is approved by Aiuto.
The Fees for the Services shall be as set out on the Website or as told to you over the telephone at the time you placed an order for them.
Unless otherwise specified at the time you purchase the Services the Fees are inclusive of all taxes, the cost of some Course Materials and any delivery costs payable in respect of the delivery of Course Material to you. Each of these costs will be set out in the Website or told to you over the telephone prior to your purchase the Services.
Save where specifically stated otherwise on the Website, all Fees shall be exclusive of any amounts payable to any professional body for registration and examination entry. These are payable by you directly to the relevant professional body or examination board and we accept no responsibility or liability for your failure to book your exam with the relevant professional body or examination.
Fees for the Service selected by you on the Website or purchased over the telephone or in person shall be debited from your credit / debit card at the time of purchase. Fees must be paid in full prior to you attending any Online Course or accordingly as discussed during the discussion with us.
Any fees charged by your debit or credit card provider in connection with your purchase of Services are for your own account and Aiuto shall not be responsible for these.
You shall be responsible for all costs you incur in connection with your attendance at any Taught Courses or your access onto any Online Course.
No part of the provision of the Services shall be deemed to be, nor is it intended to be, nor should it be taken to be, the provision of investment advice.
Although Aiuto aims to provide the Services to the highest standards of the industry, neither it, nor its trainers accept any liability for (i) any inaccuracy or misleading information provided in the programs or Course Materials and any reliance by Client on any such information; (ii) any loss or corruption of data; (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of the terms of this Agreement.
Total liability arising from or in connection with these terms and conditions and in relation to anything which we may have done or not done in connection with these terms and conditions and the delivery of the Service (and whether the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the Fees received by us in connection with the relevant Online Course or Taught Course in relation to which a dispute has arisen.
Nothing in this Agreement shall exclude or limit Aiuto’s liability for (i) death or personal injury caused by negligence, (ii) fraudulent misrepresentation or (iii) any other matter which under Indian law may not be limited or excluded.
7. Intellectual Property
All Intellectual Property Rights in the Course Materials, Online Courses and the speeches made by trainers at the Taught Courses are, and remain, the intellectual property of Aiuto or its licensors, whether adapted, written for or customized for the Client or not.
You are not authorized to:-
(i) Copy, modify, reproduce, re-publish, sub-license, sell, upload, broadcast, post, transmit or distribute any of the Course Materials without prior written permission.
(ii) Record on video or audio tape, relay by videophone or other means the Online Course or Taught Course given.
(iii) Use the Course Materials in the provision of any other course or training whether given by us or any third party trainer.
(iv) Remove any copyright or other notice of Aiuto on the Course Materials.
Breach by you of this clauses shall allow us to immediately terminate these terms and conditions with you and cease to provide you with any Services, including but not limited to access to the Online Courses.
Each party shall keep the other party’s Confidential Information strictly confidential and not use it otherwise than for the purposes of these terms and conditions, and shall return it on demand and not retain copies of it.
Either party may disclose Confidential Information to its legal and other advisors for the purposes of obtaining advice from them.
This clause shall continue notwithstanding termination of these terms and conditions.
We shall be entitled to terminate these terms and conditions and cease to provide you with any Services with immediate effect in the event that you:
Fail to pay when due your Fees.
Act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee of Aiuto, any teacher or lecturer who provides the Taught Courses or any student who attends any Taught Course.
Cheat or Plagiaries any work which you are required to prepare or submit in connection with the Services or during any examination taken in connection with the Services.
Steal or act in fraudulent or deceitful manner towards us or our employees or any other students who may be on our premises or attending our Taught Courses.
Intentionally or recklessly damage our property or the property of our employees or other students attending our premises.
Are intoxicated through alcohol or illegal drugs while on our premises.
Commit any criminal offence committed on our premises or where the victim is our employee or student.
are in breach of these terms and conditions.
10. Data Protection
The nature of the Services provided by us means that we will obtain, use and disclose (together “Use”) certain information about you (“Data”). This statement sets out the principles governing our Use of Data. By purchasing the Services you agree to this Use.
When you register with us you will need to provide certain Data such as your contact details and demographic information. We will store this Data and use it to contact you, provide you with details of the Services you have purchased and otherwise as required during the normal provision of the course.
We may also use the above Data, and similar Data you provide us in response to surveys, to aggregate user profiles and, unless you click on the relevant button on the Registration Form, or physically register yourself at our location provide you with communications. We will not pass any personal data onto anyone outside of Aiuto.
To enable us to monitor and improve our Services, we gather certain aggregated information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the Website you visit.
We use information such as your User ID, session identifiers and password to enable us to identify whether you are using our services, assist with the provision of services and to ensure that you have access to relevant products. We will only read cookies from your cookie file placed there through your web browser’s interaction with the Website.
Our products may link to third party websites and we are not responsible for their data policies or procedures or their content.
Aiuto endeavor to take all reasonable steps to protect your personal Data including the use of encryption technology, but cannot guarantee the security of any Data you disclose. You accept the inherent security implications of being and transacting on-line over the internet and will not hold us responsible for any breach of security.
Aiuto may supplement the information that you provide with information we receive from third parties, such as exam registration bodies or your employer.
You can contact us by any of the following methods:
Post: D-13, Golders Green Market Complex, VIP Road, Kaikhali, Kolkata – 700052
Telephone: +91 – 33-2573-4032